We want you to feel completely confident buying from us.
If you are not satisfied with The Forgotten Pet Apothecary for any reason, simply email us within 60 days of your purchase and we will refund you in full. You do not need to return anything, and you may keep the files. That is how confident we are that the book will earn its place on your shelf.
Email support@forgottenpetapothecary.com from the address you used to order, with your order number if you have it. We will process your refund to your original payment method, usually within a few business days. Refunds can take several days to appear depending on your bank or card provider.
Because our products are delivered instantly as digital downloads, you receive access immediately at checkout. Your statutory rights are not affected, and our guarantee above is offered in addition to any rights you have under applicable consumer law.
Any questions about a refund? We are happy to help: support@forgottenpetapothecary.com